Frequently asked questions

我們希望您在CLESIGN的每一次購物都是愉快的體驗。了解我們的退換貨政策，讓您購物無憂，遇到任何問題，我們都在這裡隨時為您提供協助。以下是我們的退貨指南與注意事項： At CLESIGN, we want every shopping experience to be enjoyable and satisfying. If you encounter any issues with your purchase, we’re here to help. Below is our returns policy to ensure your shopping experience is worry-free:

產品有保固嗎？ CLESIGN的產品壽命取決於使用頻率、運動強度和保養方式等多種因素。我們堅信CLESIGN瑜伽墊將為客戶提供持久價值。我們選用可生物降解材料並專注於可持續製造過程，這不僅能滿足您的需求，還能減少對環境的影響。 雖然長期使用可能會導致產品磨損，就像跑鞋會隨時間變舊一樣，但我們無法提供具體的產品保固或質保。然而，我們相信我們的瑜伽墊在環保與耐用性方面達到了最佳平衡。 Is there a warranty on CLESIGN products? The lifespan of CLESIGN products can vary based on how often the mat is used, the intensity of your practice, and how well you care for it. We are confident that CLESIGN mats provide lasting value to our customers. We use biodegradable materials and focus on sustainable manufacturing processes that meet your needs while reducing environmental impact. While consistent use may naturally wear out your mat over time, much like running shoes, we do not offer specific warranties. However, we firmly believe we have struck the best balance between eco-friendliness and durability.